FAQ

What do I do if I lose my bracelet?

Please show up in the tournament information center with an adult and your broken bracelet (preferably) and we will make sure you get a new bracelet. 

Do chaperones need to stay during the whole event when accompanying teams?

Yes, chaperones (adults) need to stay at the event throughout the whole period as that adult will be used as key contact if anything occurs at the event.

Whom do we contact for dietary needs or allergies?

Please write to us at reycup@reycup.is or call Hilton Hotel directly.

Where can we find lost and found?

Lost and found from Hilton, events or the local accommodation are all stored at Þróttur Clubhouse, strictly accessible for ReyCup players. Please call Þróttur og come to the clubhouse to seek your lost and found.

What games/fields are live streamed? 

We will have a live stream from Þróttur main stadium and the national stadium during the finals.

Can we get a refund if my child did not manage to participate at ReyCup?

Due to unique circumstances, we do refund players. Please write to reycup@reycup.is with the following details: Name of child, team and age, coach name and phone number, reason behind the refund and bank details.